SHIPPING POLICY
SHIPPING WITHIN AUSTRALIA
We offer free standard shipping on all orders over $50 within Australia. Any orders below $50 will incur a flat rate fee of $9.95.
STANDARD |
2-10 Business days* |
FREE on orders over $50, $9.95 on orders below $50 |
EXPRESS |
1-4 Business days* |
Flat rate fee $14.95 |
*Please note that the above timeframes are a guideline only and do not take in to account any external shipping delays.
If you require your order for a specific, upcoming date, we recommend opting for express delivery.
Please note it is your responsibility to ensure that the delivery details entered on your order are accurate and correct. We will not be held liable for any claims or losses due to insufficient or incorrect delivery details. If your order is returned to sender because it could not be delivered, and we have to re-send the parcel, you will be required to pay the additional shipping costs.
SHIPPING EXCLUSIONS
Unfortunately our Extra Long Safety Matches are not able to be shipped across water as they are not allowed on aeroplanes, this unfortunately includes Tasmania.
SHIPPING EXCLUSIONS - EXPRESS POST
Our extra long safety matches are only available for express post within NSW. All orders to ACT, QLD, VIC, NT, SA and WA that contain matches, will only be offered standard shipping at checkout.